ALE Rainbow: Keep your business up and running in times of crisis 

Whether indirectly or directly, the recent outbreak of the Coronavirus has impacted us all. Like all enterprises operating during these worrying times, efforts to preserve the safety and well-being of our employees has become the fundamental factor in all decision-making and planning. To help reduce the level of risk our employees are potentially exposed to, organizations have needed to adapt, reduce, or at times completely ban domestic or international travel and introduce remote working procedures that allow staff to work from safe locations.   

In order to achieve this, one requires a fully mobile, effective, ubiquitous, and easy-to-use technology that safeguards the integrity and security of everyone’s data or personal information.

To accommodate these requirements, Alcatel-Lucent Enterprise is offering free Rainbow Enterprise licences for three-months (from 9th of March to the 30th of June 2020) so that businesses can experience its cloud-based communication platform and enable their staff to productively and securely work remotely. With the three-month trial period commencing on the date of activation, businesses will be able to immediately use Rainbow on the Web, their mobile, desktop and tablet.  With no additional hardware or software installations required, in one click employees can get started immediately.

At the end of the three-month promotional period one will be able to extend one’s subscription and continue to benefit from the tried-and-test communication and collaboration platform.

To benefit from our 3 months' free Enterprise licenses*, click here.


call out rainbow all devices business continuity 742 x500

Some key facts about Rainbow 

  • Rainbow is being used in over 190 countries and has facilitated over 200 Billion messaging events in more than 20,000 organisations
  • Due to the recent surge in the number of meeting, event, or workshop cancellations, the usage of the platform has increased in all regions of the world with enterprise realising the benefit of introducing remote video conferences as viable alternatives
  • Introducing remote working capabilities is starting to be seen as key to containing the spread of the virus, which is why the number of people creating accounts on Rainbow in the most affected countries has considerably increased relative to pre-outbreak rates


ALE’s proactive plan

While the crisis is expanding across the globe at a concerningly fast rate, ALE is actively monitoring the usage of our platform and has put a dedicated team in place to proactively support our customers with whatever they need. Our objective is to safeguard business continuity by allowing people to work from anywhere, on any type of device, 24 hours a day, seven days a week.  Effective immediately, we have enhanced and expanded the capabilities of our Rainbow Enterprise offer to allow for better collaboration and communication efforts between users.

This offer includes some of the following key features:

  • Secure and unlimited instant messaging (no time restrictions)
  • Team collaboration for up to 300 participants
  • High definition voice and video calling with screen and app sharing capabilities
  • Multiplatform (Web, mobile, desktop, tablet)
  • Secure online portal for easy administration and to access key usage statistics   

Proactive assistance from our dedicated team to guarantee continuity

Our team is working around the clock to ensure that your business needs are met and that you can operate as usual during these times of crisis. Built on a robust and reliable infrastructure, along with our entire portfolio of cloud technologies, Rainbow can easily withstand the increase in usage that accompanies such events to ensure that you are never impacted.  

Why ALE?

2019 is the 100 Year Anniversary of Alcatel-Lucent Enterprise. Learn about our rich history and discover our vision for the future.

At ALE, we’ve spent 100 years innovating – and we’re not about to stop now. From the very first telephone, to the birth of networks and cloud technologies, ALE has always been a central part of the communication world. From Rainbow, our open architecture cloud-based collaboration platform, to the limitless possibilities of AI in the future – our technologies help businesses to make better, more personal connections – inside and out. We enable faster growth and greater agility across every sector. And through our expertise in the CPaaS and IoT network space, we give customers a platform on which to make the most of every cloud-based communications opportunity. It’s why 830,000 businesses around the world choose to work with us.

Alcatel-Lucent RainbowTM 

ALE Rainbow has been recognized by Gartner as one of the best UCaaS platform in 2019 and the 1st non-US vendor part of the Gartner Magic Quadrant.
Our platform is also certified ISO27001 & HDS compliant.

To benefit from our 3 months' FREE Enterprise licenses*, click here.

* through our Alcatel-Lucent Enterprise Business Partners



Tags - Rainbow, Unified Communications, Cognitive Communications, Internet of Things, Cloud Communications, Communications Platform As A Service, Business Continuity

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About the author
Moussa Zaghdoud

Moussa Zaghdoud

Executive Vice-President (EVP) of the Cloud Communication Business Division (CCBD).

Moussa Zaghdoud, as Executive Vice-President (EVP) of the Cloud Communication Business Division (CCBD), is responsible for the end-to-end cloud strategy, solution definition, offer management and business model definition for the Alcatel-Lucent Rainbow Cloud Service Offer.

Moussa joined Alcatel as a multimedia expert to define the ALE ecommerce and web business portals. Previous positions with the company include: IT project and program manager, product line manager bringing new UC and mobility services to the market, director for innovation with the invention of the first Rainbow kernel. In parallel, Moussa has created two Cloud startups providing virtual call center services and predictive routing services to enterprises.

Moussa holds two Master’s degrees in Industrial Sciences and Automated systems from Louis Pasteur University, Strasbourg – France and a degree in Physics.

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